Emergency Roof

If you notice an active roof leak, take these immediate steps: First, place buckets or containers to catch dripping water and protect flooring. Move valuable items and furniture away from the leak area. If safe to do so, place towels around containers to absorb overflow. Look for bulging areas in ceilings that might contain pooled water (these can collapse), and gently puncture the center with a screwdriver to release water in a controlled manner into a bucket.

Take photos of all visible damage for insurance purposes, then call our 24/7 emergency line at (302) 228-3791. We'll guide you through additional safety steps while dispatching an emergency team to your location. Never attempt to go on the roof yourself during storms or at night - wait for our professional team to arrive with proper safety equipment.

For all locations within our 25-mile service radius of Millsboro, we guarantee emergency response times of under 4 hours, 24 hours a day, 7 days a week, including weekends and holidays. Our average response time throughout Sussex County is typically 1-2 hours during daylight hours and 2-3 hours for overnight emergencies.

We maintain strategically positioned emergency response vehicles throughout the county to ensure rapid arrival regardless of your location. During widespread emergency situations (such as hurricanes or major storms), we implement a triage system based on severity, with priority given to situations with active water intrusion into living spaces, structural concerns, or safety hazards. Even during these high-volume periods, we provide estimated arrival times and regular updates.

Most homeowner's insurance policies in Delaware cover emergency roof repairs that result from sudden, unexpected events such as storms, fallen trees, fire, or other covered perils. However, coverage can vary significantly between policies, and damage from normal wear and tear or neglected maintenance is typically not covered.

As insurance restoration specialists, we provide comprehensive documentation during emergency responses, including detailed photographs, damage assessments, and cause determination to support your insurance claim. Our emergency teams are trained to preserve evidence of storm damage and distinguish between pre-existing conditions and new damage. We can work directly with your insurance adjuster, and in many cases, we can help file your claim and handle the entire insurance process on your behalf. While we can't guarantee coverage, our expertise significantly increases the likelihood of maximum claim approval.

Our emergency tarping systems are specifically designed for Delaware's coastal weather conditions. We use heavy-duty, reinforced tarps (minimum 12-mil thickness) with specialized anchoring techniques that can withstand sustained winds of 50+ mph. These systems are installed with hurricane-grade attachment methods including wood battens, specialized adhesives for temporary flashing, and proper water diversion channels.

While no temporary solution is guaranteed during extreme weather events like hurricanes, our emergency tarps provide significant protection during most storm conditions and are regularly inspected and reinforced during prolonged coverage periods. For enhanced protection in severe weather, we offer premium emergency solutions including fully adhered temporary membrane systems that provide superior wind resistance compared to traditional tarps. During your emergency call, our team will recommend the most appropriate temporary solution based on current and forecasted weather conditions.

We provide guaranteed 24/7 emergency roof response within a 25-mile radius of our Millsboro headquarters, covering most of Sussex County including Lewes, Rehoboth Beach, Bethany Beach, Ocean View, Dagsboro, Georgetown, and surrounding communities. Our primary emergency service zip codes include 19966, 19958, 19971, 19930, 19970, 19939, and 19947.

For locations beyond our primary service area but within Sussex County, we offer emergency response on an availability basis. During major weather events affecting the Delaware coast, we participate in county-wide emergency response coordination with other reputable contractors to ensure all affected homeowners receive timely assistance, even if it means referring you to another qualified company when we're at capacity. Our goal is always to ensure your emergency is addressed as quickly as possible, regardless of your exact location.

Emergency roof repair costs in Sussex County typically include two components: the emergency service call and the temporary solution implementation. Our emergency service calls have a base rate of $250-$350 depending on time of day and distance, which covers assessment, documentation, and basic temporary measures.

Additional costs for emergency tarping typically range from $1.50-$3.00 per square foot of covered area depending on complexity, height, and pitch. More extensive emergency services such as structural stabilization or water extraction are priced based on specific requirements. Most homeowner's insurance policies cover these emergency measures under your policy's emergency mitigation provision, and we can typically bill insurance directly for covered events.

We provide clear, upfront pricing before any work begins, with no hidden fees or surprise charges. For uninsured emergencies, we offer flexible payment options and can develop a staged approach that addresses critical needs immediately while planning more extensive repairs to fit your budget. Our priority is always protecting your home from further damage, regardless of financial considerations.